Skip to content
Service Innovation Group France – SIG Logo Service Innovation Group France – SIG Logo
  • Services
    • Sales force
    • Merchandising
    • Commercial Activation
    • Distance selling
  • Expertise
  • References
    • Customer cases
    • Testimonials
  • Recruitment
  • News
  • Who are we?
  • CSR
  • Contact
  • en_GB
    • fr_FR
  • My SIG

Seniors: a growing influence on consumption

Consommation-des-générations-seniors
28 January, 2025

Share on

The consumer landscape is changing under the impetus of an often underestimated generation: senior citizens. Aged 60 and over, these consumers are redefining markets ranging from technology products and health services to real estate and e-commerce. With their considerable purchasing power and specific expectations, they are shaping lasting trends, forcing brands to adapt or disappear. But how exactly do they influence these transformations? Let's take a closer look at the mechanisms behind this not-so-silent revolution... 

The purchasing power of senior citizens: an essential economic lever

Today's senior citizens are a major economic force. According to RSM (2024), nearly a quarter of Europe's population is expected to be aged over 65 by 2045. This age group generally enjoys a stable income, acquired over decades of work, as well as significant property or financial assets. Contrary to popular belief, they do not hesitate to spend on comfort, health or leisure, but they do so with a considered approach.

A study conducted by Innova Market Insights (2024) reveals that 68 % of senior citizens favour quality over quantity, opting for sustainable rather than disposable products. This quest for value is reflected in increased loyalty to brands that meet their expectations, particularly in the organic food, nutritional supplements and home services sectors. For example, the market for smart homes adapted for the elderly has jumped by 22 % since 2023, according to Senior Housing Solutions (2025).

The digital revolution: connected and demanding seniors

Far from the cliché of the "old technophobe", senior citizens are adopting digital tools on a massive scale. In 2025, 86 % of them will spend at least six hours a day online, using an average of five electronic devices (OuterBox, 2025). Platforms such as YouTube and Facebook are becoming the preferred channels for staying informed and maintaining social links.

This digitalisation has a direct impact on their buying habits. Although they are attached to physical shops to touch products, they compare prices online and look for customer reviews before validating a basket. Voice queries, such as "easy-to-use mobile phone for seniors", are exploding, forcing brands to optimise their SEO with conversational keywords (Marketkeep, 2024). In fact, 70 % of Google searches in 2025 will target long and precise expressions, such as "senior residence with green spaces in Provence" (Conversion Logix, 2025).

Health and independence: the driving forces behind a booming market

Health remains a key concern, but with a twist: seniors want to age in their own homes. The concept ofaging in place (ageing at home) is generating growing demand for innovative solutions. From motion sensors and medical voice assistants to the delivery of balanced meals, the market for assisted technologies is expected to reach $30 billion by 2026 (Aaniie, 2024).

This quest for autonomy also extends to leisure activities. Adapted cruises, slow travel and online creative workshops are appealing to an active generation that refuses to be defined by its age. Sports brands such as Decathlon have understood this by developing senior-friendly ranges: shoes with ergonomic soles, thermoregulating clothing and gentle gym equipment.

The impact on retail: retailers adapting... or disappearing

Retailers, for their part, are having to rethink their approach in order to capture this clientele. Seniors prefer local shops that offer extended opening hours and staff trained to meet their needs. Research carried out by the Rotterdam School of Management (2024) shows that after the age of 70, the number of weekly visits to the supermarket tends to fall, even though the average basket size increases, particularly for premium products.

Retailers are therefore investing in the customer experience, with softer lighting, resting seats and even nutrition workshops. In 2024, Carrefour launched "Senior Wednesdays" with targeted promotions and free tastings. This strategy is paying off, with 72 % of participants saying that they have increased their purchases in these stores (Global Banking & Finance, 2025).

Senior marketing: combining personalisation and authenticity

To reach this target, traditional marketing is no longer enough. Seniors value authenticity and messages that reflect their reality. Advertisements featuring dynamic older people, travelling or pursuing hobbies have a 40 % greater impact than stereotyped campaigns (Distinctive Living, 2025).

Social networks are also becoming a key arena. Although less present on TikTok, seniors are active on Facebook and YouTube, where they share tutorials and product reviews. Silver influencers like @GrandmaSophie (850k subscribers) prove that age is no barrier to virality.

Conclusion: a lasting and multi-faceted influence

The growth of the silver economy is a real driver of employment and innovation, with 300,000 jobs expected to be created by 2025, as well as the development of new industries and services.

"In reality, seniors are not just creating their own market," says Patricia Martin, a sociologist specialising in ageing. "They are inventing new modes of consumption that influence all generations. An observation shared by Jean-François Delage, a futurist: "The search for meaning in purchases, the attention paid to sustainability, the desire to maintain one's independence while remaining connected... These trends, driven by seniors, are shaping the consumption of tomorrow.

The growing influence of senior citizens on consumer trends is part of a profound and lasting transformation of our economy. Far from being in the background, seniors are asserting themselves as informed, demanding and influential consumers. It would be a mistake to regard them solely as a marketing niche. They embody a profound transformation in our consumption patterns. Their purchasing power, their adoption of digital technology and their desire for autonomy are reshaping brand strategies, from R&D to customer service.

And to stay competitive, companies need to listen to this generation, anticipate their needs and above all... avoid underestimating them.

Finally, beyond economic considerations, these changing consumer trends reflect a wider societal shift. It invites us to rethink our relationship with age, consumption and well-being, with a view to a more inclusive society that respects all generations.

Do you have an idea, a project?

Let's discuss it!

Contact us
Being called back

Subscribe to our newsletter

And get our latest news

SIG is committed to protecting and respecting your privacy. We will only use your personal data to contact you in order to provide the products and services you have requested. The information collected is processed for SIG Europe. It will be stored in our database for a period of 3 years after your last contact with SIG Europe.
I agree that my data may be used to contact me in order for SIG Europe to provide me with the requested products and services.(Nécessaire)
You may unsubscribe from these communications at any time. To find out about and exercise your rights regarding the use of the data collected or to unsubscribe, please consult our Privacy Policy.
By clicking on "Submit" below, you authorise SIG Europe to store and process the personal data submitted above in order to provide you with the requested content.
Ce champ n’est utilisé qu’à des fins de validation et devrait rester inchangé.
Logo Service Innovation Group
  • Trades
    • Sales force
    • Merchandising
    • Commercial Activation
    • Remote selling
  • Who are we?
  • Expertise
  • References
    • Customer cases
    • Testimonials
  • Recruitment
  • News
  • Contact
  • MY SIG
logo-sorap-2021

Subscribe to our newsletter

I agree that my data may be used to contact me in order for SIG Europe to provide me with the requested products and services.(Nécessaire)
You confirm that you have read our privacy policy. You can unsubscribe at any time by contacting us at my_sig@sigeurope.com
By clicking on "Submit" below, you give SIG France permission to store and process the personal data submitted below in order to provide you with the requested content.

2022 Service Innovation Group France

Site map • Legal information • Privacy Policy • Ethics

We use cookies on our site. With your consent, we will use them to measure and analyse the use of the site (analytical cookies). For more information, please read the privacy policy.
Accept Set cookiesRefusez
Review my consent

Cookie management

We use cookies on our site. With your consent, we will use them to measure and analyse the use of the site (analytical cookies). For more information, please read the privacy policy.

What is a "cookie"?

A "cookie" or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or using a software or mobile application, regardless of the type of terminal used (source https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this site, "cookies" from the company responsible for the site concerned and/or third-party companies may be deposited on your terminal.
When browsing this site for the first time, a banner explaining the use of "cookies" appears. From then on, by continuing to browse, the client and/or prospect will be deemed to have been informed and to have accepted the use of said "cookies", depending on their choice. The consent given is valid for a period of six (6) months. At the end of these six (6) months, your consent will be requested again. The user may at any time withdraw all or part of his consent and manage the cookies from a cookie management menu accessible at any time from the site. The user also has the possibility of deactivating cookies from the settings of his browser.

All information collected will only be used to track the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and generally to improve the service we offer you. The lifetime of these cookies is six (6) months.

 

For more information on the use, management and deletion of "cookies", for all types of browsers, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Analytical
Analytical cookies are used to understand how visitors interact with the website. These cookies help to provide information on measures of visitor numbers, bounce rate, traffic source, etc.
Advertising
Advertising cookies are used to provide visitors with relevant advertising and marketing campaigns. These cookies track visitors to websites and collect information to provide personalised advertising.
Other
Required
Necessary cookies are absolutely necessary for the proper functioning of the website. This category includes only those cookies that provide the basic functionality and security features of the website. These cookies do not store any personal information.
Strictly necessary
These cookies are strictly necessary to guarantee the security of connections with anti-spam filters
Performance
Performance cookies are used to understand and analyse key website performance metrics, which helps to provide a better user experience for visitors.
Enregistrer & appliquer
Go to Top